How can we help you?

Find answers to your questions about AdimBet betting platform

Account & Registration

Learn how to create and manage your AdimBet account, verify your identity, and update personal information.

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Deposits & Withdrawals

Information about adding funds, withdrawing winnings, transaction limits, and payment methods.

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Sports Betting

How to place bets, understand different markets, live betting, and betting rules.

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Security & Safety

Keeping your account secure, responsible gambling, and privacy protection.

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Bonuses & Promotions

Information about welcome bonuses, free bets, accumulator boosts, and promotional terms.

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Technical Support

App troubleshooting, website issues, and technical requirements for optimal betting experience.

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Frequently Asked Questions

How do I create a AdimBet account?
To create a AdimBet account, click on the "Register" button in the top right corner of our homepage. You'll need to provide your full name, email address, phone number, and create a secure password. After registration, you'll receive a verification code to activate your account.
What payment methods do you accept?
We accept various payment methods including Mobile Money (MTN, Airtel), bank transfers, credit/debit cards (Visa, MasterCard), and digital wallets. All transactions are secure and encrypted for your protection.
How long do withdrawals take?
Withdrawals are typically processed within 24 hours. Mobile Money withdrawals are usually instant once processed, while bank transfers may take 1-3 business days depending on your bank.
Is my personal information safe?
Yes, we take your privacy and security very seriously. All personal information is encrypted and stored securely using industry-standard protocols. We never share your data with third parties without your explicit consent, except as required by law.
How do I contact customer support?
You can reach our customer support team 24/7 through multiple channels:
  • Live Chat: Available on our website and mobile app
  • Email: support@AdimBet.com
  • Phone: +256-XXX-XXXX
  • WhatsApp: +256-XXX-XXXX
What is the minimum deposit amount?
The minimum deposit amount varies by payment method:
  • Mobile Money: 1,000 UGX
  • Bank Transfer: 5,000 UGX
  • Credit/Debit Card: 2,000 UGX

Still Need Help?

Our customer support team is available 24/7 to assist you with any questions or issues.